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Asharedhosting Commonly Asked Questions

Most web hosting providers have their own FAQ sections.

On Asharedhosting, you'll find some general questions that people ask before signing up for a web host.

Please note that our answers DO NOT apply to a specific web host. Those are general answers that apply to most web hosts on this site.

How soon can your hosting account be up and running?
Is there a setup fee?
Which methods of payment are available?
Do they offer a money back guarantee?
What functionality does a control panel have?
Can I upgrade my plan at a later date?
Do they offer domain registration, including international domains and transfers?
What types of domains do they support?
What kind of support do they provide?
 
How soon can your hosting account be up and running?
 
Most hosts have automatic sign-up process so your accounts will normally be setup within 2 hours. However, in most cases they need to manually check up and approve customer credit card information, that is why setup process can take up to 24 hours.
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Is there a setup fee?
 
Generally, web hosting companies do not charge setup fee if you sign up for at least a one-year plan.
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Which methods of payment are available?
 
99% of web hosts accept credit card payments. Only a few accept PayPal payment.
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Do they offer a money back guarantee?
 
Yes. If a host doesn't provide at least a 14-day money back guarantee, don't sign up. Majority of hosts listed on this site offer a 30-day money back guarantee.
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What functionality does a hosting control panel have?
 
A browser-based control panel enables you to have full access to your web site and your account 24/7/365. Control panel makes it easy to view disk usage and bandwidth statistics, use email through web interface, manage email accounts, parked and addon domains, passwords, FTP accounts, access databases, raw logs, install scripts and much more.
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Can I upgrade my plan at a later date?
 
Unless the host offers only one plan, you can upgrade your account at any time. Normally after upgrade, you will receive an invoice for additional features' costs and be able to pay it online.
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Do they offer domain registration, including international domains and transfers?
 

To provide full service, majority of the web hosts also offer domain registration service. They provide domain extension like .com / .net / .org. Some web hosts allow you to register uncommon domain that ends with .tv / .bz / .ws

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What types of domains do they support?
 

Parked Domains:
Domain pointers allow you to "point" or "park" additional domain names to your existing hosting account. This will allow users to also reach your website when entering the "parked" or "pointed" domain into their browsers.
Addon Domains:
Addon Domains are domain names that point to subdirectories within your account.
SubDomains:
Subdomains are a way of creating separate accounts within your master account, which are accessed as separate URLs.

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What kind of support do they provide?
 
Knowledgebase: Most of the time, you can find answers to your general questions without having to seek direct help.
Email support: A must-have support
Phone Support: A way to get instant help but not all web hosts offer this.
Live Chat: The best way to reach support staff instantly for all issues.
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